Anatomy of an Effective Alert for DevOps

Abstract:

One of the outcomes of embracing the DevOps philosophy, has been developers participating on-call rotations and receiving alert notifications. Having the developers who have developed the code and have through understanding of the inner-workings of the applications have been invaluable in resolving potential problems before any impact on users, however sending alerts that are high in quantity but low in quality to the developers can have a very detrimental impact on the developer productivity and cause alert fatigue.

Ensuring developers that are participating in operational processes do not get bogged down with alerts demand high quality alerts . This talk will make the case for the need to design alerts and layout some of the practices that can be employed by ops organizations to improve quality of alerts created by the monitoring systems.

Speaker:

Berkay Mollamustafaoglu (@berkay)